Digital Services

TechFlow digital Services Solutions

TechFlow Digital Services is committed to helping our Federal Government and commercial clients plan, organize, direct, control and execute their important IT requirements and missions. We measure success by our ability to bring transformational digital business changes to our customers and partners. TechFlow’s advanced development and implementation capabilities help us to deliver increased functionality while achieving program milestones. As leaders in innovative software development, IT security, and cloud adoption, we’ve modernized over 50 distinct Government IT applications using Agile software development and DevSecOps techniques. TechFlow was one the first Government contractors to successfully embrace the use of scaled Agile software development, and we continue to promulgate this increasingly standard methodology throughout the Government. Using our agile development capabilities, we are able to rapidly deploy required functionality to accelerate program implementation and production readiness.

TechFlow's core service offerings include: Application Development at Scale Services, Platform Modernization Services, Business Integration Services, Cloud and Mobile Services, and Scientific R&D and Cyber Services.  Below you will find some information on each of these important services (note: see link for Scientific R&D and Cyber).

Our Agile Development at scale Solutions

TechFlow's agile development solution set supports Scaled Agile Framework (SAFe), scrum, and kanban agile methodologies.  Our agile development solutions is based on proven agile development best practices for portfolio, program, and team level delivery of business value for our clients.  As part of our agile solution we provide robust DevOps capabilities that encompass the principles of mobile, cloud, and API 1st methodologies.  We accomplish the delivery of our solutions through TechFlow's Release Engineering Lifecycle Approach that incorporates the following key components:  
  • Understanding clients IT portfolio to support enterprise and strategic initiatives to achieve business operational goals.
  • Plan deployments from beginning to end to ensure our solutions deliver business value.
  • Architecture approach to leverage existing code or support tactical platform modernization.
  • Training as required to transition client management and staff to support agile methodology.

Our agile practice is a foundational element within our culture and how we delivery our IT services.   At TechFlow we have infused Agile principles, methods, and behavior in our back-end corporate operations to deliver infrastructure to sustain and grow our business as well as delivering solutions to our clients.  We are constantly innovating, becoming more transparent, and leveraging leading edge technologies.

Agile SERVICES

Our agile services start with the overall strategic goals defined so everything we develop is consistent to ensure adoption and deliver the expected end result. TechFlow's leverage SAFE to ensure our agile services scale and provide a repeatable solution based on industry best practices.  TechFlow's Development Process is as follows:
  • Visioning - create vision for systems, applications, and mobile solutions. 
  • Product Roadmap -  outline the priorities by feature for 3 - 6 months. 
  • Release Planning - process to deploy functionality to production.   
  • Sprint Planning - plan development based on backlog priorities. 
  • Development - develop feature based on acceptance criteria.
  • Testing - test driven development process to foster quality code.
  • Reviews - present feature developed for client acceptance.
  • User Acceptance - test feature for production with client.
  • DevSecOps - provide infrastructure to deliver secure code to production.
  • Deployment - product deployment of working software code.
  • Retrospective - evaluate areas of improvement for next sprint.

Our PLATFORM MODERNIZATION SOLUTIONS

Platform Modernization of legacy systems help organizations realize new efficiencies that result in better productivity and realized cost savings. TechFlow's platform modernization solutions ensure system availability by incrementally modernizing components of the application. As the legacy code base is modernized, system defects will decrease. The decision to modernize must be carefully examined to ensure the cost does not outweigh the overall benefits to having a newer, user friendly, collaborative system to either improve business operations or reduce technical cost. Our Business Integration processes (below) help organizations to become more productive and efficient while applying platform modernization to their systems. 
 
The TechFlow approach to modernization starts with the business user needs to ensure we have a deep understanding of the user stories as the primary input to the architecture. In more complex modernization efforts we use a Modernization Decision Framework (MDF) that provides the ability to base portfolio consolidation and modernization decisions on quantifiable criteria that are adjustable and adaptable to the customers evolving needs greatly reducing risk to the business lines. We leverage our existing tools and our lessons learned from previous modernization efforts to increase our success rate for our customers. Once we have a clear understanding of the requirements we then develop a modernization Product Roadmap based on our experience and a portfolio decision framework to prioritize requirements based on risk, business value and potentially other domain factors.

The enterprise application portfolio is typically built by evolution rather than design. The usual composition of an enterprise portfolio is a mix of tools, technologies and platforms, some of which have not been significantly altered in a long time and have acquired the honorific of “legacy”. 

This mix costs money. Money in terms of additional licenses, money in terms of support staff, money in terms of training. And those are just hard costs. There are additional soft costs, more difficult to measure, but no less real. These include the opportunity cost of maintaining the environment and the inherent security risks that comes from a diverse ecosystem .

PLATFORM MODERNIZATION Services

Every platform modernization effort is unique in scope, but our process is systemically applied to each of our modernization efforts to create a secure, stable, and high performing platform to improve business operations, while reducing technical cost. Our platform modernization services include:
  • Develop architectural vision and assessment using MDF. 
  • Identify environment to be modernized. 
  • Performance measures to monitor and maintain platform. 
  • Development operations (DevOps) / Security model. 
  • Develop non-functional Architectural Roadmap that aligns to a client's Product Roadmap. 
  •  Release plan development for incremental migration. 
  • Application architecture - API, mobile, and cloud first. 
  • Data migration, model, and taxonomy to support new platform. 
  • Analysis of technical skill set to maintain new platform.

OUR BUSINESS INTEGRATION SOLUTIONS

As business needs and processes change, applications are often extended through business integration. Business Integration (BI) is implemented through a set of technologies that allow for the movement and exchange of information between different applications, business processes and people across your organization and beyond. BI enables organizations to become more efficient and productive while leveraging existing system investments. 

Integration of business applications, processes and data internally or with partners, suppliers and customers often proves to be a daunting task for enterprises of any size. TechFlow's extensive knowledge and experience in application, mobile, cloud, data, web services, micro services, Service Oriented Architecture (SOA) and other integration touch points that provides great value in identifying, planning, designing, implementing and managing integration solutions. 
 
TechFlow's BI approach incorporates best-of-breed technologies, tools and industry accepted best practices to ensure successful business integration solutions and maximum flexibility. Regardless of business size, type or particular business integration challenge, TechFlow has an appropriate business integration solution for any company's needs.

BUSINESS INTEGRATION Services

  • Lean business process analysis 
  • Business architecture development
  • Business process model development
  • Business process gap analysis
  • Business operations technology enabler analysis 
  • Roles and responsibilities analysis
  • Key performance indicators associated with a business process 
  • Policy and mandate analysis to determine impacts to business process
  • Facilitated business process sessions and reviews

cloud and Mobile Solutions

TechFlow's cloud and mobile solution set supports all environments from Amazon Web Services (AWS) to Azure and Apple to Samsung devices. We implement our API, cloud, and mobile 1st strategies using agile development processes. As part of our agile development we provide robust DevOps and containerization capabilities to implement cloud and mobile solutions. We accomplish the delivery of our solutions through TechFlow's Release Engineering Lifecycle Approach that incorporates the following key components: 
TechFlow's BI approach incorporates best-of-breed technologies, tools and industry accepted best practices to ensure successful business integration solutions and maximum flexibility. Regardless of business size, type or particular business integration challenge, TechFlow has an appropriate business integration solution for any company's needs.
  • Understanding clients cloud and mobile strategic initiatives to achieve business operational goals. 
  • Plan deployments from beginning to end to ensure our solutions deliver business value. 
  • Scaled architecture approach to leverage existing code or support tactical platform modernization.
  • Training as required to transition client management and staff to cloud and mobile implementations. 

cloud and Mobile Services

Our cloud and mobile services start with the overall strategic goals defined so everything we develop is consistent to ensure adoption and deliver the expected end result.  TechFlow's Cloud and Mobile Services processes follow our SAFe TechFlow Development Process (highlighted above under Agile Services). 


THE TECHFLOW DIFFERENCE

  • One of the few contracts in the world managing a pure agile program at $125M.
  • First vendor to train civilian government workers at GSA in Scaled Agile Framework (SAFe).
  • Partnership with GSA for over 20 years delivering emerging technologies as our clients architecture matures.
  • Implemented micro service architecture using SAFe for the GSA’s BAAR project. The BAAR project integrated the GSA ASSIST Platform (RBA and NBA applications) complied with financial and security regulations / standards by interfacing agreement and billing data in a standardized fashion utilizing BAAR’s Momentum financials. The data conversion and migration of over 26,000 records spanning over 14 years. The AAS BS suite of applications and their user base are now compliant with BAAR requirements.
  • Implemented the modernization of the Online Management Information System (OMIS) that has been in operation since the late 1980s providing automated processing of financial transactions in support of client procurements. The retirement of the CITRIX farm servers that had been supporting the legacy OMIS application provided GSA with immediate cost savings by eliminating Windows Server 2003 support.

OUR PRINCIPLES

  • Our highest priority is to satisfy our clients through early and continuous delivery of valuable software. 
  • Welcome changing requirements, even late in development. 
  • Deliver working software frequently through a collaborative effort between business people and developers.
  •  Working software is the primary measure of progress. 
  • Continuous attention to technical excellence and good design enhances agility. 
  • Simplicity--the art of maximizing the amount of work not done--is essential. 
  • The best architectures, requirements, and designs emerge from self-organizing teams. 
  • At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
  • Deliver working platform to improve performance and security. 
  • Establish environment for working software, which is the primary measure of progress.  

PROVEN RESULTS

  • Transitioned GSA from hybrid SDLC / Agile model to  a 100% agile program. 
  • Reduced development, modernization and enhancements (DM&E) costs by 21% over the previous GSA task order and have been able to reduce costs by another 11%. 
  • Implement complex projects such as GSA billing, account receivables, and agreements for invoice integration with financial through a micro services architecture.  We completed 13 Sprints (10 Development Sprints, 3 Test and Deployment Sprints), 500 User Stories, Defect containment 96.7%, legacy data migration and conversion success rate 99.82%.
  • Implemented OMIS by completing 15 Sprints, 698 User Stories, Achieving Sprint goals 97.6%, and Defect containment 98.7%.
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